Frequently Asked Questions

Everything you need to know about your Gard Pro experience.

What kind of warranty comes with Gard Pro devices?

Every Gard Pro product is backed by a comprehensive 12-month manufacturer warranty that covers any technical defects or hardware malfunctions.

How long does shipping take for my order?

Orders are typically processed within 24 hours. Standard shipping takes 3-7 business days, while expedited options are available at checkout for faster delivery.

Are Gard Pro electronics water-resistant?

Most of our wearable devices and outdoor electronics feature an IP68 rating, meaning they are protected against dust and can withstand immersion in water up to 1.5 meters for 30 minutes.

What is your return policy?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order ships, you will receive an automated email containing a tracking number and a link to our logistics portal to monitor your delivery in real-time.