Returns & Exchanges

At Gard Pro, we stand behind the durability and performance of our electronics. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team via the online portal or email with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).

• 2.
  Package the Product

  Securely place the electronic device in its original packaging including all chargers, manuals, and accessories to ensure eligibility for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our technicians verify the device condition, your refund will be processed back to your original payment method within 5 to 7 business days.